Frequently Asked Questions

How is MealScript different from a meal kit delivery service (e.g., HelloFresh, Blue Apron)?

We are fundamentally different. Meal kits send generic ingredients; MealScript sends bespoke intelligence. Our service is pure planning and strategy. You maintain 100% control over ingredient quality, quantity, and cost by purchasing from the grocer of your choice. We eliminate the waste and compromise associated with pre-packaged boxes.


Is this just a digital meal planning app? Why not use a free option?

Free apps still require your time and mental energy to choose recipes, customize substitutions, and schedule. MealScript provides a dedicated human concierge who handles every decision, eliminating the decision fatigue that causes high-achieving professionals to fail. You are paying for expert culinary management.

How does the pricing compare to eating out or meal kits?

MealScript provides a custom 7-day script (3 meals + snack) for less than the cost of one takeout meal per day. When you account for the significant reduction in food waste and the control over your ingredient budget, MealScript delivers superior value compared to constant dining out or overpriced, partial-week meal kits.

How truly personalized is the meal plan?

100%. We begin with your Culinary DNA (the thorough onboarding questionnaire). Your assigned concierge uses this blueprint—not an algorithm—to account for allergies, dietary goals, skill level, and even the schedule of your busiest nights to ensure maximum success.

Can you accommodate specific diets (e.g., Keto, Paleo, high-protein macros, allergies)?

Absolutely. Our plans are human-written, which allows us to seamlessly integrate complex macro goals or multiple family allergies into a cohesive, delicious plan that automated services cannot manage.

What if I have a picky eater or need a complex substitution?

Your concierge records all aversions (like the picky child's preferences) during onboarding. We strategically plan meals with adjustable components to ensure everyone is satisfied while maintaining the integrity of the core recipe.

How long does the recipe take to prepare?

Recipe times are dictated by the cooking tolerance you set during onboarding (e.g., 30-45 minutes). The script is strategically written to utilize batch cooking on your least busy day to ensure fast, efficient prep on busy weeknights.

How is the grocery list delivered, and do you order the food for me?

Your complete, categorized shopping list is delivered with your script. For an additional fee, the Personal Grocery Ordering add-on allows your concierge to place the order in your preferred grocery app for curbside pickup or delivery.



What if I need a change, or a recipe didn't work for my family?

Your concierge provides support via phone, text, or chat. After the second week, a dedicated check-in ensures we fine-tune your script to match your evolving needs, skill, and taste. We adjust to your life.

How do you tailor your meal plans to meet individual preferences?

We personalize your weekly 7-day MealScript by taking into account your dietary needs, taste preferences, cooking skill level, and schedule. With the Signature Concierge Service, your dedicated concierge checks in with you periodically to fine-tune your experience.

What kind of support can I expect from MealScript?

With the Signature Concierge Service, you’ll receive direct support from your personal concierge via text, phone, or chat. The Basic Script includes chat support through our website. Either way, you’re never left on your own—we’re here to guide you every step of the way.

How can I get started with MealScript?

Getting started is easy! Simply sign up for the plan that fits your needs, and your MealScript concierge (for Signature plans) will be in touch to begin customizing your first 7-day meal plan.